To develop into the preferred provider of relevant and sustained business information throughout Africa before 2008
To ensure that our business information dissemination via the medium of summits, conferences and workshops is of the highest quality and consistently updated through intensive research in order to meet the needs of executives in an ever changing and challenging business environment.
Ensuring excellence through the recruitment of people of the highest quality and integrity
Securing sustainability for our clients by training and developing our staff consistently
Producing events and products of the highest quality possible
Achieving organisational success by implementing total quality management throughout all levels of our business
Adhering to a code of conduct that promotes our client being served with the highest quality value-added service within the conference and event management industry
Knowledge Up-Grade Management (KUGM) is consistently involved in pro-active research and development that contributes to the multi-dimensional advancement of all industry sectors and we constantly review trends across Africa for the effective identification of needs for our clients, in return ensuring best practice in human capital management and practical skills transfer.